De-escalation Skills Workshop

The management of dangerous out of control behaviour is a major challenge for those educating and caring for young people. De-escalation is no longer just the remit of special education; the ability to diffuse, de-escalate and to restore calm where an incident arises is a key aspect of behaviour management – one of the TDA Teaching and Learning Standards.
Equally, staff having a good working knowledge of their legal responsibilities plays a major role in maintaining a safe environment and encouraging best practice.

 
The De-escalation workshop is packed with ideas, techniques and skills proven to reduce the amount and scale of challenging behaviour. The programme will enable staff to feel more confident and competent in their management of disruptive and challenging behaviour, reducing stress by improving safety and security for all involved.

Acting as an introduction to managing those who demonstrate challenging behaviour, this workshop will help to:
• Identify behaviour triggers and early warning signs
• Enhance confidence in dealing with challenging behaviour
• Improve knowledge of legal considerations
• Choose effective methods for de-escalation
• Maintain positive pupil-staff relationships
• Implement conflict management

Delivery

This programme can be delivered as a half-day or twilight training session.

Team Teach

The management of dangerous out of control behaviour is a major challenge for services, managers and staff. It is vital for staff to know how to diffuse, de-escalate and to restore calm where an incident arises. Equally, staff having a good working knowledge of their legal powers plays a major role in maintaining a safe environment and encouraging best practice.
Team-Teach is B.I.L.D. accredited and works within the guidelines produced by DCSF and Department of Health.

Aims

Team-Teach aims to develop acceptable and authorised responses to disruptive, disturbing, angry and aggressive behaviour in a way that maintains positive relationships.
JBE T&D are Team-Teach training specialists and provide many service settings with useful techniques on:
•    How to diffuse and de-escalate unacceptable behaviour
•    Acceptable interventions that maintain the dignity of all concerned
•    An overview of the legal considerations – what staff can and cannot do
•    Positive handling strategies including Restrictive Physical Interventions
•    How to report and record incidents
•    Post-incident pupil support
•    The importance of professionally safe practices

Benefits

The training will help employers to meet Health and Safety legislation and through applying the de-escalation techniques in the service setting the number of serious incidents / restraints should decrease. Team-Teach training helps service settings meet the outcomes of Every Child Matters. Team-Teach promotes the least intrusive positive handling strategy and a continuum of gradual and graded techniques, with an emphasis and preference for the use of verbal and non-verbal de-escalation strategies being used and exhausted before positive handling strategies are utilised. The training provides a process of repair and reflection for both staff and children that focuses on communication and understanding. This process can be implemented to avoid patterns of disruptive behaviour in the future.

Skills

Team-Teach training is designed to compliment the existing knowledge and skills that staff may already possess. It provides a wider range of effective ‘tools’ to help them support children in crisis who become dangerous or out of control. The positive handling strategies have sufficient range and flexibility to be appropriate across all age and development ranges for both the intentional and non-intentional "challenging" individual. Training enables staff to feel more confident and competent in their management of disruptive and challenging behaviour, reducing stress by increasing safety and security for all involved.

Delivery

Team-Teach can be delivered as a one day course (low risk), a two day course (medium risk) or as advanced modules (high risk). JBE Training and Development also deliver refresher training in accordance with Team-Teach protocols. Please contact us for further details.

Post Incident Support Programme

This session will enable staff members to undertake Post Incident Support and Debriefing Interviews with both staff and young people following an incident requiring restrictive physical intervention. The programme explores personal reactions during and following such incidents, positive listening skills and new perspectives which will enable both adults and young people to reflect, repair and improve working relationships and actively plan for the future.